Christmas Offers are special offers that we offer during the Christmas season.

These offers give customers the opportunity to enjoy exclusive benefits such as significant discounts, access to a direct download button in product descriptions and an allocation of download credits depending on the chosen offer (Gold, Silver or Bronze).

These deals are a unique way to enhance the holiday shopping experience and are available for a limited time.

Christmas offers work simply and conveniently through the use of “credits”.

When you purchase the Gold, 350 credits are allocated, 150 credits for the Silver offer and 40 credits for the Bronze offer.

These credits are equal to the number of downloads available with the plan.

For example, every time you download, you will consume 1 credit per download.

In this way, credits act as units that allow you to download products from our online store, giving you a personalized and flexible shopping experience depending on the Christmas offer you have chosen.

You can check the number of credits in your Christmas Offer from your account or profile. Simply click on the CHRISTMAS OFFER section where you can see your available credit balance.

Additionally, you will always see the credit amount next to the Direct Download button when you search for products in our online store.

Yes, you can switch between Christmas offers

However, it is important to note that you can only have one Christmas offer active at a time. When you change Christmas offer, the previous offer will be canceled and the new offer you purchased will be activated.

For example: If you have purchased the Silver offer and then decide to change to the Gold offer, the Silver offer will be canceled and the Gold offer will be activated.

This means that you will go from having 150 credits to 350 credits from the Gold offer since it was the last one to be purchased.

Additionally, previous credits will not be added to new ones.

No, you cannot have more than one active Christmas Sale.

This structure is implemented to guarantee a more personalized and organized control for the benefit of our clients.

You have the flexibility to switch from one membership to another, but only one Christmas offer can remain active at a time. This means that if you already have a Christmas offer and decide to buy another Christmas offer, whether higher or lower, the system will keep the last Christmas offer purchased active and cancel the previously active one.

It is also important to understand that credits do not add to each other. If you decide to upgrade from a Christmas offer to a higher or lower one, only the credits from the last offer purchased will be available.

No, they do not renew automatically.

These are year-end offers that won't repeat until next year. The three available Christmas offers last for 1 month from the moment of purchase. Once the month ends or after 30 days, the Christmas offer doesn't renew automatically.

We accept several payment methods, including direct credit card payments, as well as PayPal, Google Pay, and Apple Pay.

If you have any problems during the purchasing process, please contact us through the contact form and we will be happy to help you purchase the Christmas offer you want.

Christmas offers are not download packages; They are offers with a credit system. These credits can be used to directly download any file from the store, giving you the flexibility to choose designs at your convenience, anytime, anywhere.

All files downloaded from the store, whether through membership plans, subscriptions, custom orders, or won in monthly giveaways, are copyrighted and not transferred to the customer.

Copyrights remain with the EULITEC design team, dedicated to creating functional and unique designs. Therefore, once acquired by the customer, the copyright does not belong to them.

It's essential to note that the customer cannot resell, gift, or distribute the designs, whether on social media or any digital platform.

It is also not permitted to claim ownership of product images or download files to make minimal modifications and assert authorship, as this would be considered plagiarism.

Furthermore, our designs are carefully registered. Should we identify a customer acquiring our designs to resell or commercialize, we will take legal action to reclaim our copyright.

Christmas offers last for 1 month (30 days) from the time of purchase.

For example, if you purchase on December 15, 2023, your holiday offer will expire on January 15, 2024, as this completes the 30 days or full month from the purchase of the plan.

The expiration of the offer means that you will no longer be able to download more files even if you have unused credits available.

When your Christmas offer expires, it will not be automatically renewed either since they are not monthly subscription plans.

Yes, you can access VIP Zone files.

Downloading files from the VIP Zone is included in all plans.

You will be able to have access for 30 days from the moment of purchase.

At the end of 30 days, membership will automatically be canceled for the convenience or convenience of our customers.

After 30 days and the Christmas offer ends, you will only be able to access the VIP Zone through the subscription plans available on our website.

As VIP designs are normally only available to our Premium customers who subscribe to a monthly plan.

But since it's Christmas, we have decided to temporarily give access to the Premium designs in the VIP Zone.

If the month ends and you have not fully used your credits, it is essential to ensure that you have used the available credits before the 30 days expire after purchasing any Christmas Offer.

After 30 days, the Christmas offer will expire and you will not be able to continue downloading files directly, even if there are credits left in your account or if you have not used all the credits.

In case unforeseen circumstances prevent you from using the credits, we recommend that you contact our support or send us a contact email.

We are here to help you and solve any problem you may face. Your satisfaction with the shopping experience is our priority and we are committed to making it as satisfactory as possible.

Additionally, if requested, we will be happy to help you reactivate your Christmas offer so that you can make use of the credits that you were not able to take advantage of or use.

If you are not satisfied with the offer, you can request a refund within 15 days if the Christmas Offer does not meet the description mentioned on this page or if you are not satisfied for any reason.

To request a refund, please contact us first via our contact or support form, explaining the reasons for your request.

Please note that refunds only apply to customers who have not used all or part of the direct downloads offered through credits.

If you partially or fully used the downloads, you will not be eligible for a refund as the service was used, which indicates that the product met the expectations described.

However, if you purchased a holiday deal and haven't used the credits or decide you no longer want it, please contact us for a refund.

The draw will take place in the first week of February 2024. We'll conduct a recorded draw and notify via email everyone who purchased any of the Christmas offers, informing them that they can view the recording of the lucky winner. This video will be uploaded to the website for public viewing.

Moreover, if by chance you happen to be the lucky winner, we'll get in touch with you to guide you through the steps to claim your prize.