Subscription Plans
“Attention all polymer clay enthusiasts! This unique opportunity is not to be missed! Introducing our exclusive subscriptions to our digital files in our online store. It is the perfect opportunity to improve your modeling skills and save money at the same time!
But that is not all. As a member of our exclusive subscription, you will have access to the VIP Zone of new designs that have not been released anywhere else. You will be the first to get your hands on these incredible creations!
Plus, as an added bonus, every month you'll have the chance to enter our monthly raffle to win up to 30 polymer clay cutters absolutely FREE!
Experience the thrill of receiving exclusive files, improving your skills and the chance to win amazing prizes. Don't miss out on this unique opportunity and become a member now!”
Why do you need a subscription?
The main goal of our subscription is to reward our most loyal and passionate customers like you by providing special benefits that will make every purchase even more rewarding. Here are some compelling reasons why you need a subscription in our store:
Exclusive Discounts
With your subscription, you'll gain access to exclusive discounts on all our products. Every time you make a purchase, you'll be able to enjoy reduced prices that are not available to the general public. This will allow you to save consistently on all your purchases.
Long Term Savings
Our subscription is designed to provide you with long-term benefits. Instead of relying on temporary discounts or sporadic promotions, you'll have a permanent discount that applies to every purchase during your subscription period. Just imagine the accumulated savings over time!
Exclusive Experiences
We want you to feel like a part of our exclusive community of loyal customers. By subscribing, you'll gain early access to new releases, additional content, exclusive offers, and giveaways only for subscribers. This will allow you to enjoy unique and privileged experiences.
Convenience and Flexibility
The subscription is easy to manage and flexible to fit your needs. You can switch between subscriptions or cancel at any time. We want you to have full control of your subscription and always feel comfortable with our offers.
Personalized Attention
As a member of our subscriber community, you'll receive personalized and attentive care. We'll be attentive to your preferences and needs, providing you with excellent service and ensuring you have an unparalleled shopping experience.
Monthly Giveaways
Subscribers at the Silver or Gold level can participate in our exciting monthly gift giveaway. They will have the chance to win up to 30 free designs available in our store. Seize this thrilling opportunity to get high-quality items at no cost!
Choose your subscription
How to subscribe
More details about subscriptions
Bronze Subscription
With the bronze-level subscription, you will receive a 10% discount on all products in our store. Additionally, you will also have access to priority support. If you have any questions, inquiries, or need assistance at any time, our team will be here to assist you quickly and efficiently.
This subscription does not include the possibility of participating in our monthly gift draw.
It also does not include access to the VIP area where unreleased designs are available. And you will not be able to make design requests for this VIP area.
If you are someone who enjoys the excitement of winning prizes and participating in exclusive giveaways and other additional benefits, we invite you to consider our Silver and Gold subscriptions.
Silver Subscription
With the Silver-level subscription, you will receive a 20% discount on the entire store. Additionally, you will also have access to priority support, so if you have any inquiries, questions, or need assistance at any time, our team will be here to assist you quickly and efficiently.
This subscription does include the opportunity to participate in our monthly gift giveaway. The winner will be able to choose 30 free designs that are available in our store.
Although the Silver subscription does not include access to the VIP zone where unreleased designs are located, nor the ability to make requests for this zone, you can consider upgrading to the Gold subscription at any time, which includes all the additional benefits.
Gold Subscription
Join our Gold-level and discover a world of exclusive benefits! You'll get an amazing 30% discount throughout our store. Additionally, you'll receive priority support. Our team will always be available to assist you quickly and efficiently with any inquiries.
As a Gold member, you'll have the exciting opportunity to participate in our monthly gift giveaway. If you're the lucky winner, you can choose up to 30 designs available in our store completely free!
Moreover, you'll enjoy exclusive access to our VIP zone, where you'll find unique designs that haven't been released anywhere else. You can also request personalized designs; our talented team of designers will be delighted to create unique and special pieces just for you. We'll publish them in the VIP zone so you can purchase them with your discount at the most convenient time for you.
As a Gold subscriber, you'll receive an additional monthly gift: a personalized design of your choice (non-accumulative)! Don't miss the opportunity to take advantage of all these exclusive benefits and enhance your shopping experience by subscribing to the Gold level today.
Testimonials
FAQ
The subscription discount is an exclusive opportunity for our most loyal and enthusiastic customers to access reduced prices on our digital products and services for a specific period.
Instead of offering temporary or one-time discounts, we aim to reward your loyalty and trust by providing long-term benefits.
If you have any additional questions or need assistance with subscribing, do not hesitate to contact us. We are here to help and ensure that you make the most of our services and offers.
To ensure that you don't miss any advantage and for greater convenience, we have implemented an automatic payment system.
When you subscribe to any of our plans, the system will make the corresponding payment according to the date of your initial purchase.
Each new month will begin once the complete month from your initial subscription has ended, and the system will automatically renew your subscription so you can continue enjoying the discount and other services without interruptions.
Remember that you will always have full control over your subscription and you can cancel or change your plan at any time through your account on our online store.
No, currently it is not possible to have more than one active subscription. This limitation is implemented with the aim of ensuring that we can provide you with the best possible service and a more personalized subscription experience.
By focusing on a single subscription per customer, we can ensure that we address your needs more efficiently and pay attention to your specific preferences. This allows us to offer you a more individualized approach and guarantee that you receive all the benefits of your subscription optimally.
No, our discounts are not cumulative. This means that, for example, when you purchase a bronze subscription, you will receive a fixed 10% discount on every purchase made during the duration of your subscription. An additional 10% will not be added to that discount each month.
The same applies to personalized designs in the Gold subscription. This means that if you have a Gold subscription, you are entitled to receive one personalized design per month.
However, it is important to highlight that unused designs from previous months do not accumulate.
For example, if you did not request a personalized design in a particular month, you will not be able to request that specific design in the following month.
Each month, you will have the right to one unique personalized design, regardless of whether you requested one in the past month or previous months.
Our goal is to provide you with high-quality service and ensure that you fully enjoy the benefits of your subscription.
If you have any additional questions or need more information about our personalized design policies, please do not hesitate to contact us.
Yes, you can cancel your subscription at any time from your account in the subscriptions section. We are committed to providing you with flexibility and control so that you can manage your subscription according to your needs.
If you encounter any difficulties or have any issues with canceling your subscription, please do not hesitate to contact us. We are here to assist you and ensure that the cancellation process is as simple and convenient as possible for you. Our customer support team will be delighted to help you at any time.
We want your experience with us to be satisfactory in all aspects, including the cancellation of your subscription if you wish to do so.
The VIP Zone is an exclusive and privileged area for our most special subscribers. Here you will find unique and original designs that are not available anywhere else or in any other store with our brand. These designs are carefully selected to offer you a unique and exciting subscription experience.
Additionally, in the VIP Zone, you will find the designs that our other subscribers have previously requested. These designs are published here first as a token of our gratitude for their loyalty and support. Subsequently, after a certain period of time, these designs may become available to the general public, but as a VIP subscriber, you will have the first look.
If you are a Gold subscriber in our VIP area, you have the opportunity to make personalized design requests. You can simply write to our designers whenever you want through the contact form and submit your design request.
To ensure that we provide you with exceptional and high-quality designs, we remind you that personalized design requests must fall within the specific categories we offer in the VIP area. These categories include designs such as Bead roller, Cutter, Guide cut, Micro cutter, Multi cutter, Roller, and Stamp.
Once we receive your request, our talented designers will work to create the personalized design you desire. We want you to fully enjoy your Gold subscription and have access to exclusive designs that suit your needs and preferences.
If you have more questions about how personalized design requests work or any other inquiries related to our VIP area, please do not hesitate to contact us. We are here to assist you and ensure you have an exceptional subscription experience.
You can check the status of your subscription in your personal profile. Go to the “Subscriptions” section within your account, where you will find all the relevant information about your current subscription. You will be able to clearly see if your subscription is active or has been canceled.
Staying informed about the status of your subscription is important so that you can fully enjoy all the benefits and services we offer. If you have any additional questions about your subscription or need assistance regarding your status, do not hesitate to contact us. We are here to help and provide you with the best possible service.
If you decide to cancel your subscription before the current month ends, the status of the subscription will change from “active” to “canceled.” However, it's important to note that the discounts of your subscription will remain active until the month ends, considering the date from the initial purchase.
This means that you can still enjoy the benefits of your subscription, including the discounts, until the last day of the current month. After the current month ends, the subscription will be completely canceled, and the discounts will no longer be available for future purchases.
Yes, all our designs are copyrighted. This means that you cannot resell, give away, or share in any way, whether digitally or externally, the digital files you have acquired from our store. This restriction also applies to personalized designs and those won through giveaways or contests.
Copyright protects the intellectual property of our designers and ensures that their creations are used in accordance with our policies and terms of use. We value the originality and creative effort that our designers dedicate to each design, and respecting their copyrights is essential to maintain a respectful and fair community for all our users.
If you have a Gold subscription, you are entitled to receive one personalized design per month.
However, it is important to highlight that unused designs from previous months do not accumulate.
For example, if you did not request a personalized design in a particular month, you will not be able to request that specific design in the following month.
Each month, you will have the right to one unique personalized design, regardless of whether you requested one in the past month or previous months.
Our goal is to provide you with high-quality service and ensure that you fully enjoy the benefits of your subscription.
If you have any additional questions or need more information about our personalized design policies, please do not hesitate to contact us.
Of course, you can change your subscription to a higher or lower level! We want to provide you with the flexibility to choose the option that best suits your needs.
It's important to note that when you switch to any other subscription, your previous subscription will become inactive at the moment you make the purchase. For example, if you have a Bronze subscription with a 10% discount and decide to switch to the Silver subscription with a 20% discount, the Bronze subscription will become inactive, and the Silver subscription will become active with the new date of the last acquired subscription.
Additionally, your billing date will be updated to the new date of the last subscription you purchased. This will allow you to fully enjoy the benefits of the new subscription from the moment you acquire it.
If you have more questions about how to change your subscription or any other inquiries related to our services, please don't hesitate to contact us. We are here to assist you and ensure you have a satisfactory and personalized subscription experience. Thank you for being part of our community of subscribers!
On our website, we offer a wide variety of payment methods to provide you with the utmost convenience when making your transactions. You can choose from several reliable payment methods to suit your preferences. Currently, we accept the following payment methods:
PayPal: If you prefer to use your PayPal account to make payments quickly and securely, you can do so. PayPal is widely recognized as a reliable and widely-used online payment method.
Credit Card: We accept credit cards from different providers, including Visa, Mastercard, American Express, Discover, and JCB. These options allow you to make direct payments using your regular credit cards.
Google Pay: If you're a Google Pay user, you can take advantage of this option to conveniently and securely make payments using the information stored in your Google account.
Apple Pay: If you're an Apple device user, we offer you the ability to pay with Apple Pay. This option allows you to use the payment information stored on your Apple device securely and easily.
China UnionPay: If you're a user in China or if you have a UnionPay card, you can use this option to make your payments.
Diners Club: We accept Diners Club cards, providing you with another reliable option for your transactions.
We are committed to offering a versatile and secure payment experience for our customers, so we have selected a wide range of options for you to choose from that best suit your needs. Whatever payment method you choose, you can have confidence that your transactions will be carried out securely and efficiently.
Certainly, you can request a refund if you are not satisfied with the subscription service. However, it's important to consider some restrictions depending on the duration of your active account.
Refunds do not apply if you have already used any of the services included in the subscription, such as purchasing discounted products or acquiring your personalized design or other services. Once you have used the service, either in part or in full, the right to a refund no longer applies.
Additionally, it's worth noting that if several months have passed and you haven't utilized the services and offers, the refund only applies to the current month in progress, not the months that have already passed.
Our goal is to provide you with a quality service and ensure you have a satisfying experience with our subscription. If you need to request a refund or have any inquiries regarding our refund policy, please don't hesitate to contact us. We are here to assist you.
